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Terms and Conditions

Effective Date: September 29, 2026

Welcome to the Dawfin Services website. By accessing or using this website, requesting a quote, submitting a form, or otherwise interacting with Dawfin Services, you agree to these Terms and Conditions.

1. About Dawfin Services

Dawfin Services provides epoxy flooring, concrete coatings, decorative epoxy, flake flooring, concrete overlays, and related services in Provo, Utah and surrounding areas.

These Terms apply to use of this website and general communications with Dawfin Services. Specific projects may also be governed by a separate written estimate, proposal, contract, invoice, or service agreement.

2. Website Use

You agree to use this website only for lawful purposes. You may not:

  • Use the website in a way that violates applicable laws
  • Attempt to interfere with the website’s operation or security
  • Submit false, misleading, fraudulent, or abusive information
  • Attempt to gain unauthorized access to website systems or data
  • Copy or misuse website content in violation of applicable intellectual property laws

3. Quotes and Estimates

Any quote, estimate, pricing range, or project information provided through this website is preliminary unless otherwise stated in writing.

Final pricing may depend on factors including:

  • Project size and scope
  • Surface condition
  • Preparation requirements
  • Materials selected
  • Accessibility
  • Existing coatings or damage
  • Site conditions
  • Custom finishes or design requests
  • Additional work discovered during the project

A final price may be provided in a separate written estimate, proposal, or agreement.

4. Scheduling and Project Changes

Scheduling is subject to availability, weather, material availability, site conditions, and other circumstances that may affect the work.

Project timelines are estimates unless a specific completion date is expressly guaranteed in writing.

Changes requested by the customer after work has been approved may result in additional charges and changes to the project schedule.

5. Customer Responsibilities

Customers are responsible for providing accurate project information and reasonable access to the work area.

Depending on the project, customers may also be responsible for:

  • Removing vehicles, furniture, or personal property
  • Providing access to electricity or water where required
  • Disclosing known damage, moisture issues, previous coatings, or structural concerns
  • Keeping people, pets, and vehicles away from work areas as instructed
  • Following curing, maintenance, and aftercare instructions

Failure to follow preparation or aftercare instructions may affect the appearance, performance, or durability of the completed work.

6. Existing Conditions

Concrete and flooring surfaces may contain cracks, moisture, stains, settling, previous coatings, contamination, or other conditions that are not visible before work begins.

Dawfin Services is not responsible for pre-existing structural issues or hidden conditions that could not reasonably have been identified before work began.

Additional work required because of previously undisclosed or hidden conditions may result in additional charges.

7. Coating and Finish Variations

Epoxy, flake, decorative coatings, overlays, and similar products may have natural variations in color, texture, gloss, pattern, or appearance.

Samples, photographs, and website images are intended as general representations and may not perfectly match the completed project.

Color and appearance may also vary based on lighting, surface condition, application method, material batch, and other factors.

8. Payments

Payment terms for a project will be stated in the applicable estimate, invoice, proposal, or contract.

Deposits may be required before scheduling or purchasing materials.

Customers are responsible for paying all amounts due according to the agreed payment schedule.

9. Cancellations

Cancellation and rescheduling terms may vary by project and will be governed by any written estimate, proposal, invoice, or contract provided for the work.

Deposits or material costs may be non-refundable where materials have already been ordered, customized, or committed to the project.

10. Warranties

Any workmanship or product warranty offered by Dawfin Services will be described in writing for the applicable project.

Manufacturer warranties, where applicable, are subject to the manufacturer’s own terms and conditions.

Unless expressly stated in writing, no additional warranties are created by information appearing on this website.

11. Website Information

We make reasonable efforts to keep information on this website accurate and current. However, service descriptions, pricing information, availability, photographs, and other content may change.

Website content is provided for general informational purposes and does not constitute a binding proposal or guarantee.

12. Third-Party Services and Links

This website may contain links to third-party websites, maps, payment providers, scheduling platforms, social media services, or other external services.

Dawfin Services does not control and is not responsible for the content, security, availability, or privacy practices of third-party services.

13. Intellectual Property

Unless otherwise stated, website content including text, branding, graphics, layout, and original images is owned by or licensed to Dawfin Services.

You may not reproduce, distribute, modify, or commercially exploit website content without permission, except where permitted by law.

14. Limitation of Liability

To the fullest extent permitted by law, Dawfin Services will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of this website.

Nothing in these Terms limits liability where such a limitation is prohibited by applicable law.

Any liability related to a specific service project may also be governed by the applicable written contract, proposal, or service agreement.

15. Privacy

Your use of this website is also subject to the Dawfin Services Privacy Policy.

Information submitted through contact forms, quote forms, email, phone, or text may be used to respond to your inquiry and provide requested services.

16. Text and Email Communications

By providing your contact information, you authorize Dawfin Services to contact you regarding your inquiry, estimate, appointment, or service request.

If you separately consent to receive marketing text messages, message and data rates may apply. Message frequency may vary. You may opt out of text communications by replying STOP.

Consent to receive marketing messages is not a condition of purchasing services.

17. Governing Law

These Terms and Conditions are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

Any dispute relating to these Terms or use of this website will be subject to applicable Utah law and the jurisdiction of courts located in Utah, unless otherwise required by law.

18. Changes to These Terms

Dawfin Services may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

19. Contact Us

For questions regarding these Terms and Conditions, contact:

Dawfin Services
Owner: Aaron Dauphin
Phone: (801) 410-9627
Email: dawfin0904@gmail.com
Address: 2455 W 180 S St, Provo, UT 84601